How it works
The whole visit, from scan to receipt.
Follow one guest through a MezaTap venue — four steps, each one removing a wait, a shout to the kitchen, or a queue at the till.
01Scan — the menu opens instantly
Every table and room carries a small QR card. The guest points their phone camera at it and your menu opens in their browser — branded in your colors, in about two seconds. There is no app to download, no account to create, no password. It works on any smartphone, on any network.
- No app download, no signup
- Each card knows its table or room
- Opens in your venue’s branding
02Order — straight to the kitchen
Guests browse categories with photos and live prices, add items to a cart and order when ready. The order lands with your kitchen and the responsible waiter in the same second — labeled with the table number, so nobody has to ask "who ordered this?". Out-of-stock items disappear from the menu automatically.
- Live menu — photos, prices, availability
- Kitchen and waiter notified in real time
- Orders arrive labeled by table or room
03Pay — on their phone, into your account
When the guest chooses M-Pesa, an STK push lands on their phone — they enter their PIN and the money goes directly to your paybill or till. Card payments run through your own gateway. Cash still works: the cashier records it in two taps. Every payment is confirmed automatically and appears in your cashier's queue instantly.
- M-Pesa STK push — no numbers to type
- Cards through your own gateway
- Cash recorded in two taps
04Relax — everyone knows what happens next
The guest tracks their order live — confirmed, in the kitchen, on the way. When it's done they get a digital receipt (KRA eTIMS compliant) with a printed copy on request. Your waiters spend their time serving instead of relaying messages, and your cashier's evening reconciliation is already done.
- Live order status for the guest
- Instant compliant receipts
- A calmer, faster floor
Watch these four steps live at your venue.
Get a free demo at your venue — we set everything up, you watch the first order arrive.