Our services
One platform. The whole guest experience.
At the heart of MezaTap is the tap — and around it, every service a modern venue needs to welcome, serve, charge and understand its guests.
The main event
Dine-in QR ordering — the tap.
This is what your guests will talk about: sit down, tap the card, and the whole restaurant is in their hand. It works at the table, by the pool, on the rooftop — anywhere you can place a small card, you can serve.
- Restaurants, cafés, lounges and bars
- Menu, ordering and payment in one seamless flow
- The kitchen and waiter see every order the second it’s placed
Around the tap
Everything else a great venue needs.
Five more services, already inside the same platform — no add-ons to buy, no extra systems to learn.
In-Room Dining & Room Charge
For hotels and resorts: guests order from their room, the pool or the beach — and can bill it straight to their room account. Room service without the phone calls.
Reservations & Table Booking
Guests book a table for the time they want; your team sees the day at a glance. Busy nights stay organised, and the best tables go to the guests who planned ahead.
Payments & Reconciliation
M-Pesa, card and cash in one flow — confirmed automatically, receipted compliantly, and balanced at the end of every day without a calculator in sight.
Reviews & Guest Feedback
After the meal, guests rate the experience right where they ordered. You hear the truth early, fix what needs fixing, and build a reputation that fills tables.
Insights & Multi-Branch Control
Revenue, top sellers and busy hours — per branch, side by side, from anywhere. The whole business on one calm dashboard built for owners, not accountants.
Start with the tap. Grow into the suite.
One free demo shows you all of it — at your venue, on your devices.